Application Managed Services

Keep up the smooth functioning of your applications with our dedicated managed services!

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Get Top-notch Application Support & Maintenance in No Time

Given the increasing digitization and penetration of IT applications across businesses, providing maintenance assistance, services, and support for applications can be difficult.

To keep up with the changing IT landscape, applications and products must receive adequate support and maintenance as businesses grow. In order to maximize the effectiveness of their resource allocation, organizations may outsource managed services for application support and maintenance.

TeBS Application & Support Services

Platform-based solutions and specially designed programs that make use of Microsoft, Java, and open-source software are supported and kept up to date by TeBS. Only efforts that provide value and are inventive are the focus of our client’s IT staff. Effective management of the application support is made possible by frameworks for SLA management, issue management, and reporting.

Application Maintenance Services

  • Application Migration and Upgrade
  • Comprehensive System Audit
  • Application & Database tuning services
  • Security & Vulnerability Testing & Fixes
  • Patching & Version Upgrades
  • Application Re-engineering
  • DevOps & Configuration Management Services

Application Support Services

  • 24 * 7 helpdesk end to end support services
  • SLA based tiered Level 1 ,2 and 3 support
  • Incident & Outage Management
  • Root Cause Analysis
  • Application Performance Monitoring
  • Application SOD Health Monitoring
  • Application EOD House keeping

Managed Security

  • Data & Application Security
  • Infrastructure and System Security
  • Network Security
  • Mobile Security
  • Advanced Threat Protection
  • Compliance and Monitoring
  • Expertise on tools – Darktrace, BeyondTrust, SolarWinds, Symantec, Gevel

Quality Engineering Services

  • Test Business Consulting
  • Specialized Testing Services
  • Test Automation Services
  • Security Testing Services
  • Quality engineering services for platforms – Oracle, Microsoft, IBM, HP , Katalon, Tricentis

Application Modernization Services

  • Monolithic to Microservices
  • Application rearchitecting
  • Cloud-Native app development
  • DevSecOps Implementation

TeBS Managed Services Expertise

With more than a decade of expertise in the field, we have a multi-skilled competent engineering team that can take care of a wide array of software solutions, varying in type, size and complexity. Our application maintenance service and support team collaborate effectively to drive business value by preventing any application failure and unexpected downtime, giving secured app development operation and stability.

Systems Support

  • There are over 85 application systems
  • Support for web-based technologies, including SharePoint, D365, Enterprise Mobility (iOS, Xamarin, Android), BPM (Nintex, K2), and RPA. These include.Net, Sitefinity, Java, J2EE, ArcGIS, Mongo DB, SQL DB, Oracle, and open-source systems.

Strong Customer Base

  • More than 75 Active AMS Contracts
  • Clientele from a variety of industries, including oil & gas, government, BFSI, education, healthcare, manufacturing, power, and professional services.

Robust Support Services

  • More than 1100 tickets monthly
  • Assistance with SLA and tickets
  • Support via phone and email Support L1, L2, and L3

End User Support

  • Providing assistance to approximately 2.6 million end users
  • Providing nationwide application and system support
  • Troubleshooting and support for applications

TeBS Value Proposition

We support a wide range of technologies, including front-end and back-end programming languages, as well as DevOps and Platforms.

Maximize IT Application Support

  • Leverage TeBS Competency Center
  • Asset optimization and reuse of existing investments
  • Process Compliance and meeting SLA
  • Application development Singapore performance monitoring for proactive resolution of app performance issues
  • CI/CD pipelines for quick and smooth application evolution

Drive Operational Efficiency

  • Minimize downtime or service slacks/outages
  • Enhances program speed and quicken release time
  • Maximize application support efficiency
  • Reduce total cost of ownership
  • Use high-value industry benchmark trends

Flexible Operating Model & Support Reporting

  • Faster time to market
  • Flexible and Scalable AMS engagement model
  • Service level and Incident reports
  • App development Singapore Performance monitoring reports

TeBS Maintenance & Support Approach Framework

We help to manage applications development Singapore effortlessly and provide regular assessments, continuous improvements, efficient optimization, and automation of applications.

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