Microsoft Dynamics ERP Solution

Reinvent enterprise resource planning with
Microsoft as the pivot

Become More Customer-focused
With Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM delivers integrated business applications across marketing, sales, customer support, field service, and other functional domains, accelerating and ensuring the success of the digital transformation.

As a Microsoft Dynamics 365 installation partner, we work with customers to help them use Microsoft Dynamics CRM to innovate with intelligent business apps to meet their customers’ requirements proactively. By connecting data and processes, we help them drive corporate development and productivity while also creating superior product experiences. We have supported a number of mid-to-large enterprises in moving from legacy systems to Dynamics 365 and reaping the advantages of enhanced impact and agility in their operations.

Our Solutions

With the help of its many sophisticated applications, Microsoft Dynamics CRM 365 offers a single platform.

Dynamics 365 for marketing helps to drive meaningful customer interactions across digital and physical channels to create deeper relationships and achieve business success. It elevates customer experiences by turning insights into relevant action using AI-driven recommendations for content, channels, customer segmentation, and analytics.

With Dynamics 365 Marketing, you can

Create impactful e-mail campaigns with customizable templates
Map a personalized orchestrated customer journey
Set up lead scoring models for better nurturing
Improve customer targeting with AI-driven insights

It helps to activate digital selling and accelerate sales by connecting people and processes. Dynamics 365 for Sales enables you to digitize your sales processes , shorten sales cycles through AI driven insights,provide a unified view of customer interactions, gives real-time visibility into sales performance, enables” selling on the go” with a mobile first interface.

With Dynamics 365 Sales, you can

Manage entire sales pipeline through a single intuitive workspace
Seamlessly integrate with Office 365, SharePoint, Microsoft Teams, Outlook
Initiate digital selling with AI powered data insights
Sell across multiple channels to accelerate sales

Dynamics 365 for customer service gives a end-to-end solution that delivers consistent, connected support across all channels. It helps to personalize customer service engagements, optimize service with actionable insights , resolve issues using AI-powered virtual agents and supports seamless experience for customers and employees.

With Dynamics 365 customer service, you can

Support customer service engagements across channels like web,voice chat,social media
Analyze customer interactions in real-time using sentiment analysis
Enhance customer service by automating support needs with virtual agents

Dynamics 365 for Field Service delivers proactive service and ensures consistent and dependable operations by predicting, detecting, and resolving service issues even before there’s a problem. It has enhanced AI-enabled scheduling capabilities to give manual, semi-automated, or fully automated scheduling to choose the right technician at the right time.

With Microsoft Dynamics 365 Field Service, you can

Deliver connected service experience through predictive data insights
Support remote customer team with access to real-time data using IoT and AI-driven tools
Provide accurate account and equipment history to the field technician

Business Central is a complete business management solution that connects financials, sales, service and operations across the organization to make smarter decisions. It is a unified solution with full capabilities on desktop, tablet, or mobile, on-premises or in the cloud, across Windows, Android, and iOS devices.

With Dynamics Business Central, you can

Provide a single unified platform to connect across all business functions
Leverage built in Power BI dashboards to derive real time data insights
Enhance security with its rich features on cloud
Streamline operations and make better decisions through AI powered insights

Services We Offer

As a partner in the Microsoft D365 installation process, assistance with application upkeep, migration, integration, and support for Microsoft Dynamics ERP Solution components.

Microsoft Dynamics 365 Implementation Partner

As a top partner for the adoption of Microsoft Dynamics ERP Solutions, we assist our clients in optimizing their return on investment. Our skilled workforce safely deploys Microsoft Dynamics ERP systems for Sales, Marketing, Field Service, and Customer Service.

Microsoft Dynamics 365 Business Applications

We specialize in developing specialized, highly customized, and integrated business applications on Dynamics 365. Our trained Microsoft specialists can assist you throughout the whole process of designing, modifying, and integrating an application.

Microsoft Dynamics 365 Migration & Managed Services

We can assist you in transitioning your locally installed Microsoft Dynamics CRM system to the cloud. Our tried-and-true approach ensures a seamless and secure transfer. We provide ongoing assistance and training to ensure that applications function successfully.

NAV to Business Central Upgrade

Using Dynamics 365 Business Central, we assist small and medium-sized businesses in replacing old infrastructure and streamlining processes. We can assist with the transition from previous NAV versions to Business Central.

Microsoft Dynamics 365 Implementation Partner

In order to help our customers drive their digital transformation initiatives by optimizing their company processes using the Microsoft Dynamics 365 family of business software, we work closely with Microsoft.

Industry Recognition

We are an experienced partner that has helped more than 300 clients use Microsoft products worldwide. We are a top-tier certified Microsoft D365 implementation gold partner who has won the Dynamics 365 Customer engagement award from Microsoft and has been awarded Partner of the Year several times.

Domain Expertise

For our clients, we have created, put into use, and are still administering more than 200 Dynamics 365 applications and systems. Our IT staff members are Microsoft certified and have a thorough understanding of how to use the various Microsoft Dynamics 365 modules and apps.

Centre of Excellence

A dedicated Center Of Excellence has been formed for the Microsoft Dynamics 365 suite of business applications, with an emphasis on competency building, solutions accelerators, and consulting services. We are experts at creating solutions that are tailored to your unique needs.