RPA brings efficiency and a lower cost of operation to the Logistics Industry
Business processes in the global supply chain and logistics industry are highly dependent on back office operations such as updating customer details on web portals with current load status and ETA, scheduling a delivery, or tracking a trailer. With Robotic Process Automation (RPA), core business processes are made less tedious and repetitive. This brings about process and operational efficiency, thus improving economies of scale.
What’s more? Robots can work 24/7!
Transportation and logistics companies are increasingly being pressed on prices by customers and freight forwarders demanding higher prices for their services. Consequently, the only way for these companies to grow profit is by automating existing processes.
RPA improves supply chain efficiency by:
Where can RPA be applied to in the supply chain and logistics industries?
Several back-office activities in the logistics and supply chain industries are suitable for automation.
RPA contributes to analytics and artificial intelligence by gathering information about business patterns and internal workings to reveal potential disruptions and bottlenecks. These insights can be used to improve and optimize specific areas of the supply chain.