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The COVID 19 crisis is yet to be over and it continues to compound the uncertainty in the economic market landscape. The prevailing pandemic has disrupted industries across all verticals including supply chain and logistics enterprises. Despite all these disruptions, enterprises have continued to accelerate their investment towards digital transformation and adopt automation technologies to make their business more digital.

Chief Supply Chain officers (CSCOs) are increasingly embracing digitalization and looking for next generation technologies, tools or platforms which can help to drive operational efficiency, optimize processes and enhance customer experiences.

According to the findings of the “Gartner 2020 Future of Supply Chain Survey- Over the next couple of years, more than 80% of organizations plan to develop the capabilities for a digital ecosystem. Gartner report says that increased digitalization will result in a more resilient and agile supply chain. In fact, 23% of supply chain leaders expect to have a digital ecosystem by 2025, up from only 1% today as shown in the chart below.

Hyperautomation – the next leap in automation

Hyperautomation has been named as the #1 trend on Gartner’s list of Top 10 Strategic Technology Trends for 2021 and is fast becoming a  key strategy for IT and business leaders to consider for their organizations’ digital transformation initiatives. As discussed in our last blog, 5 key benefits of hyperautomation (put hyperlink), we highlighted the advantages of hyperautomation and how it enhances the productivity of workforce by minimizing their manual tasks and enabling them to focus on meaningful and impactful work, such as planning and strategy.

Hyperautomation is an amalgamation of next generation technologies like Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), and advanced analytics (AA). While traditional automation helps in the efficiency of work operations, hyper-automation gives an extra edge with robotic intelligence that renders the operation much quicker, error-free, and delivers end to end automation going beyond RPA.

Automation is taking a big leap with enterprises embracing it as the future of “intelligent automation” which delivers efficiency, efficacy and business agility for them to remain competitive . The business uncertainty in the post pandemic era needs organizations to future proof their business and hyperautomation is the edge they need for achieving digital operational excellence .

How can supply chain and logistics enterprises benefit from hyperautomation?

Hyperautomation is fast becoming an integral part of an end-to-end supply chain strategy of enterprises in the logistics and transportation industry.

Hyperautomation led supply chain planning and execution systems can help to create process efficiencies, alleviate tight margins, increase visibility and give accurate real time information across the entire supply chain ecosystem. It allows organizations to automate various tasks, such as:

  • Vendor selection and procurement
  • Supply and demand planning
  • Document management
  • Purchase order automation
  • Quality control and quality automation
  • Shipment Tracking

Hyperautomation leverages AI driven process models to streamline the workflow between different departments, human workforce, RPA bots and other intelligent tools to drive better business outcomes like

  1. Enhanced visibility and transparency across the entire supply chain

Digitization of key business processes gives visibility into entire supply chain spectrum, thereby making it easier to identify bottlenecks and take preventive measures to avoid any disruption in goods clearance. End to end supply chain visibility gives organizations, the flexibility to respond faster to changing, global trade dynamics.

  1. Increased productivity with process optimization

Hyperautomation helps to create an intelligent Digital Workforce to carry out repetitive tasks to augment employee productivity. These Digital Workers are the driving force behind  hyperautomation and they can connect to different business applications, handle data, analyze data and help in optimizing and automating processes.

  1. Transformed customer experience journey

Intelligent automation gives greater visibility of shipment status and delivery, helping to respond more quickly to customer contacts and complaints. The real time data from intelligent bots helps to improve support processes and anticipate customer needs enabling enterprises to uplift their post-sale customer experience.

The potential of hyperautomation is immense in the logistics industry. Enterprises in this sector can leverage RPA, AI , analytics to streamline their processes ,empower their workforce to bring agility and efficiency and move to the next frontier of being an intelligent hyperautomated future enterprise of tomorrow.

How TeBS can help?

We have nearly a decade of experience delivering industry leading automation solutions to enterprises across all verticals  by leveraging RPA, Intelligent Automation, AI, iOT and other emerging technologies. We have  100+ Solution Accelerators comprising of  Reusable Assets, Components and Frameworks to help organizations accelerate their hyperautomation  journeys by building rapid minimum viable products (MVP) and reducing implementation times by upto 40%.

TeBS  is an established leader in the  “Automation space and we have recently been recognized by Gartner as a leading  “ Hyperautomation Service Provider”. Our strategic consulting services offer a Progressive Scale-up model for hyperautomation that is designed to support our customer’s entire automation journey including establishing the Automation CoE, scaling up and driving value  across the organization with end-to-end implementation and support.

TeBS Hyperautomation Services Portfolio

We work with industry leading technology partners like Automation Anywhere, UiPath, Nintex, Kryon and others to bring the cutting edge solutions for our clients and help them embark on their hyperautomation journey to  drive profitable business outcomes across cost reduction, revenue optimization and process efficiency .

Talk to our automation solution experts to gain more insights on how we can partner with you to accelerate your Hyperautomation journey.

Source : Gartner 2020 Future of Supply Chain Survey.

Gartner Top Technology Trends

You can also read our Blog: RPA in Logistics Industry





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